Brimstone Furnace Works Ltd.

Privacy Policy

Effective Date: August 9, 2024

1. Introduction
Brimstone Furnace Works Ltd. is dedicated to protecting the privacy and security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website's "Contact Us" form. It also describes your rights regarding your information and how you can exercise those rights.

2. Information We Collect
We may collect the following categories of information when you fill out our "Contact Us" form on the website:

2.1 Personal Identification Information:
- Name
- Phone number
- Email address
- Company
- Message content

2.2 Technical Information:
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Other technology on the devices you use to access our website

3. How We Collect Your Information
We collect your information in the following ways:

- Directly from You: When you submit your information through our "Contact Us" form.

- Automatically: When you visit our website, certain technical information is automatically collected through cookies and other tracking technologies.

4. How We Use Your Information
We use your personal information for the following purposes:

4.1 Communication:
- Responding to inquiries or requests that you submit via our "Contact Us" form.
- Communicating with you about our services or any inquiries you have made.

4.2 Internal Business Purposes:
- Maintaining accurate records of your communications with us.
- Analyzing website traffic and user interactions to improve our website and services.

5. How We Share Your Information
We may share your information in the following circumstances:

5.1 Internal Sharing:
- Your information may be shared with our team members who need the information to respond to your inquiry or to assist you with our services.

5.2 Legal and Compliance:
- We may disclose your information to law enforcement authorities or other government agencies if required by law or in response to a legal process.
- We may disclose your information to third parties if necessary to protect our rights, privacy, safety, or property, or that of our employees or others.

6. Data Security
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Restricting access to your personal information to authorized personnel only.
- Using firewalls and intrusion detection systems to protect our IT infrastructure.
- Conducting regular security audits and assessments to identify and address potential vulnerabilities.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for communication and record-keeping purposes. Specifically:

- If you submit an inquiry through our "Contact Us" form, we will retain your information for as long as necessary to respond to your inquiry and as required by law thereafter.

- You may request the deletion of your personal information at any time, subject to legal and contractual obligations.

8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

- Right to Access: You have the right to request access to the personal information we hold about you, including details of how we use and share it.

- Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.

- Right to Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions, such as for legal compliance.

- Right to Object: You have the right to object to the processing of your personal information under certain circumstances, such as if you believe the processing is not justified.

- Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

- Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance your experience and gather information about visitors to our site. This may include:

- Essential Cookies: Necessary for the operation of the website.
- Analytical Cookies: Help us understand how visitors use our website and improve its functionality.
- Marketing Cookies: Track your browsing activity to provide you with targeted advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

10. International Data Transfers
If you are located outside of the country where our company is based, your personal information may be transferred to and processed in other countries that may have different data protection laws. We ensure that appropriate safeguards are in place to protect your personal information during such transfers, in accordance with applicable laws.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the effective date at the top of this document.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Brimstone Furnace Works Ltd.
7216 52 St NW, Edmonton, AB T6B 2G3
bfw@brimstonefurnace.com
We are committed to addressing your inquiries and concerns promptly and ensuring that your privacy is protected.